Faqs

INSTALLATION AND TECHNICAL QUESTIONS

1. Which is the maximum size of a Basmat mat?
There is not a maximum size, taking into account that we can always divide Basmat in smaller parts.
If we are talking about the maximum size for a single unit, the maximum width is 8 feet, without limits in the walking direction.

2. Is difficult to assembly Basmat?
All models are simple to install, if they have a regular shape. In the case of curved or irregular shapes, it is necessary to have special tools to cut the profiles.

3. Can a single person install a Basmat mat?
Yes, he can, if the mat has a width smaller than 7 feet. Otherwise, it could be needed the intervention of more people.

4. Where the foam must be stuck to? to the floor?
No, the function of the foam is to fix the profiles avoiding their longitudinal movement. That is why the foam strips must have the adhesive face upwards, in contact with the aluminum profiles.

5. Can I install Basmat on a surface, without a mat well?
Yes, you can. For this case the most suitable model is Atenea+Ramps.

6. Have you got a model with less aluminum shown?
Yes, you can choose Basmat Zeus, the model without grooves between the profiles. Basmat Cronos or Artemis are also a good choice.

7. I want to order a mat with an irregular shape. How can I place an order?
Please e-mail a sketch to sales@basmat.com or fax it to (908) 248-0950.

8. I installed a Zeus mat, and the textile strips are moved. How can I fix it?
Basmat assembly instructions indicate that a line of adhesive must be added between the finish strip and the profile. You can replace the whole strip, sticking it with adhesive, or using only a small piece to cover the aluminum.

9. I would like to frame the mat, is it possible?
Yes it is. The initial and final profiles have a wing that must be placed on the floor. To complete the frame it is necessary to purchase the side framing profiles and the corner pieces.

10. My mat is installed outdoors, how can I prevent it to be stolen?
Basmat must be screwed to the floor to secure it.

11. I want to install Basmat in a laminated or hardwood floor, Which model do you recommend me?
Basmat Atenea is especially designed to be installed recessed in laminated or hardwood floors, without building work.

12. I want to install Basmat outside, which model do you recommend me?
You can choose the model you want. If the mat is not protected we recommend the plastic or brushes finish. If the mat is partially protected you can also choose the textile finish.

13. Can I combine several finishes in a mat?
Yes, you can combine 2 or 3 finishes in a mat.

14. Before, I bought an aluminum mat whose steel wires broke, can occur the same with Basmat?
No, the Basmat structure is 100% aluminum, without cables or elements that could weaken the structure.

15. The Basmat mat is very heavy, why?
Basmat structure is made of 100% high resistance aluminum.

16. Which model is more resistant?
The resistance of all models are similar.

17. What is the difference between Basmat Hermes and Basmat Zeus?
The height of both models is the same. The differences are two: Zeus doesn’t have grooves between the profiles and as a result it has less aluminum in sight. The assembly process is slightly more difficult in the case of Zeus model.

MAINTENANCE

1. Is possible to change the strips of textile fiber, plastic or brushes?
Yes, it is. It is as simple as retiring the damaged strips and replacing them, adding a line of adhesive to stick it to the profile.

2. How can I clean Basmat?
Basmat can be cleaned with a vacuum cleaner. In the case of staining, you can use current cleaning products.

3. Is necessary to lift the mat to clean it?
It is not necessary, taking into account that the dirt is trapped in the aluminum grooves.

COMMERCIAL

1. Where can I buy Basmat?
Basmat is sold exclusively in the USA through Daltile stores. You can also ask for an estimate online.

2. Which is Basmat’s delivery period?
Our period between the order and the despatch is only 5 working days.